如果您担心症状，请拨打Covid-19健康专线（0800 358 5453）
The safety and wellbeing of our customers, team members, suppliers and New Zealanders is always our utmost priority. We want to let you know what we are doing in response to Coronavirus (COVID-19).
Good quality, safe food is essential to all of our health, and having access to food and groceries is also really important for our peace of mind.
Keeping food and other essentials in stock
We’re very lucky in New Zealand to have some of the best food in the world, and there is plenty to go around. There’s no need to stock up.
We’re working closely with our suppliers to keep food moving quickly through the network and make more deliveries to our stores. If you’re seeing empty shelves or some products missing, it’s because the product is on its way. It doesn’t mean that we’re going to run out.
We’d encourage all our customers to shop as you normally would, and to be thoughtful of others to ensure that all Kiwis have access to the food and products they need.
Good hygiene and safe food
We have always had very thorough cleaning, hygiene and food safety processes in our supermarkets and right through our supply chain.
To make sure we’re doing as much as we can, we’ve also put in place even more cleaning and sanitising for each of our sites, and are installing hand sanitiser and wipes for our customers to use across our network of stores.
We’re also following the Ministry of Health’s guidelines around hand-washing and cleaning, and have reinforced this with all our teams.
Supporting our team
As a business which comes into contact with millions of Kiwis every day, we have a responsibility to help keep people safe. Right across our business we’re following the government’s requirements around self-isolation for any of our team members who are returning to New Zealand from overseas travel, as well as any of our supplier partners who are coming into our stores. We are supporting our team with leave if they have been impacted by self-isolation requirements
If you have any of the following travel/contact history:
Return or transit within the last 14 days from:
China, Iran, Republic of Korean, Italy, United states of America, Australian, Japan, Hong Kong, Singapore, Thailand
A cruise ship with suspected or confirmed case/s of Covid-19
Close contact with someone who has recently returned from the above regions in the past 14 days
Close contact with someone with suspected or confirmed case of Covid-19
If you are concerned about symptoms call the Covid-19 Health line(0800 358 5453)